FAQ

What can I expect at the ENGEL e-symposium?

The ENGEL e-symposium is a virtual online event where visitors are presented with the latest solutions & product information.

I haven't received an email to confirm my registration.

Each registration receives a registration confirmation by email. The email includes a link to confirm the registration. If the email is not in your inbox, check your spam folder. 

In some Companies, you need to contact your system administrator to get spam emails delivered to you.

How can I participate in the ENGEL Symposium?

The participation is free of charge. You only need to register with your company email address.

Is a registration necessary to access the content on the platform?

Yes, a one-time registration with your company email address is required.

I have already registered for ENGEL live e-xperience 2020, do I still have to register again?

No, please log in with your existing password.

I have forgotten my password. What should I do next?

Please click the "Forgot password" button and create a new password.

During which period can I access the platform?

The live event will take place from 22.06.2021 - 24.06.2021. Afterwards, all presentations, contents and all exhibits in the showroom will be available in a media library.

In which languages is the e-symposium available?

The platform is available in the following languages: German, English, Spanish, Italian, Polish, Czech, French.

Which browser is recommended?

The platform supports all major browsers. Our recommendation: Google Chrome, Microsoft Edge or Mozilla Firefox. (Please note that Internet Explorer has limited support for the platform).

What are the system requirements for my PC?

Optimal requirements:

CPU: i5

Working Memory: 16 GB

Graphics card: 2 GB shared memory

Recommended bandwidth: 5MBIT/s or more.

We recommend a stable LAN connection and the use of a desktop PC or notebook.

What is meant by one-on-one meetings?

This is where you will find your local contacts and experts who are available for a personal appointment.

Do I need a camera or special feature/app for the one-on-one meetings?

In principle, no. For one-on-one meetings, it is recommended to use a webcam, because the conversation gets a personal touch.

I always get an error message, who can I contact?

Please contact us at the following e-mail address: [email protected]

When registering I always get an error message, how should I proceed?

Please contact us at the following e-mail address: [email protected]

Can I explore all the content on the platform on my own?

Yes, if you have registered, you will be able to view all content on the platform from 22.06.2021. There is special content that you can only view together with your local ENGEL contact.

I do not have the opportunity to participate in the ENGEL e-symposium. Are there possibilities to get information for the topics I am interested in?

Please register with your company e-mail address. After the Live Days, the content and presentations will be available on demand in our media library.